Sign back into your profile on Microsoft Edge. Make sure you're on the latest version of Microsoft Edge that supports all the sync features (at least. Sign out your account on all Microsoft Edge browsers on all the computers and/or mobile devices - not just the one you're using. Sign in your Azure portal and verify that your Azure license is valid. Sign in your Office 365 or Microsoft 365 admin portal and verify that your license is valid. Use the following steps as a guide for troubleshooting a sync issue. The error is Last Token Error, EDGE_AUTH_ERROR: 3, 54, 3ea, which is found in edge://sync-internals under Credentials.īefore you start troubleshooting, check the Common sync issues to see if any of these issues apply to your sync problem. The next screenshot shows an example of an identity error. Understand the difference between identity and sync issue before you start troubleshooting sync.īefore you treat an issue as a sync issue, check to see if the user is signed into the browser with a valid account. For this reason, identity issues are frequently confused with sync issues. A popular use case for maintaining user identity in the browser is to support sync. It's important to understand the difference between identity issues and sync issues.
Before you begin: identity issues versus sync issues Applies to Microsoft Edge on Chromium, version 77 or later unless otherwise noted.
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